LATE CANCELLATIONS & NO SHOWS
There will now be a fee associated with a late cancellation or 'no-showing' to your appointment. A credit card will need to be on stored securely through the Fresha app.
Not showing up to your appointment is considered a NO SHOW and will be charged 100% of the chosen service cost.
If cancellation is made within 24 hours of your appointment start time, you will be charged 50% of the chosen service cost. Rescheduling your appointment inside 24 hours will not avoid the late cancellation fee.
If you are running late and wish to keep you appointment, please be considerate and call. if you are more than 15 minutes late, your service may be altered to a like service or rescheduled for a late cancellation fee. This is to ensure we can stay on schedule for the next client.
Appointments made over the phone will need to be confirmed by entering in your credit card information securely through the Fresha app. If the appointment is not confirmed with a VALID credit card, we will cancel the appointment.
Please be aware you cannot leave the salon in disposable flip-flops as they are NOT reliable and proper footwear. For your safety before you leave the premises we ask that you leave with proper footwear.
If you forget to bring your own flip-flops, we will ask that you wait until your traditional polish is dry before putting on your shoes. IF you choose to put on your shoes before polish has dried, we are not liable for any smeared polish.
We do have non-disposable flip-flops for purchase in the salon for $3.
This policy does not apply to clients with gel polish on their toes.